TABLE OF CONTENT

About the Client

Sagitarix Ltd is a Nairobi-based health technology company committed to making healthcare services more accessible and affordable in Kenya. Through its flagship platform, iSikCure, Sagitarix enables on-demand medical consultations, pharmacy access, and diagnostic services via a single mobile app.

Business Situation

Lack of Digital Infrastructure: Needed an integrated digital healthcare platform connecting all stakeholders.
Regulatory Compliance: Ensuring HIPAA compliance for secure patient data management.
Offline Accessibility: Required an offline-first architecture to serve areas with poor connectivity.
Simplified Prescription Management: Needed an intuitive prescription process for doctors and patients.
User Engagement & Retention: Wanted gamification features to encourage app adoption and engagement.
Scalability & Performance: Required a high-performing solution capable of handling growing user demand.

The Solution

Unthinkable implemented a robust strategy to develop a secure, scalable, and user-friendly healthcare application tailored to Sagitarix’s needs. The development process included extensive market research, user journey mapping, and technology selection to ensure seamless functionality.

Developed a secure health information exchange for seamless patient-provider communication.
Implemented an offline-first architecture to enable uninterrupted service in low-connectivity areas.
Created an electronic record management system for tracking patient medical history.
Integrated a telehealth module to allow remote consultations and medication reminders.
Designed a gamification system (MedPoints) to enhance user retention and engagement.
Built a scalable database with MongoDB for fast and efficient medical data retrieval.

The Impact

iSikCure rapidly gained traction, with over 18,000 users in just six months post-launch. The platform successfully bridged the gap between patients and healthcare providers, streamlining medical access and affordability. The offline-first design allowed accessibility in rural areas, while its HIPAA-compliant structure ensured secure data management. The app’s gamification model enhanced user retention, making healthcare interactions more engaging. Recognized with the prestigious Medica App Award in 2017, iSikCure continues to scale, boasting 1,000+ registered doctors and 100+ pharmacies on the platform.

Conclusion

By leveraging cutting-edge technology, Unthinkable helped Sagitarix create a scalable, compliant, and high-performing healthcare solution. iSikCure has transformed medical service delivery in Kenya, making healthcare more efficient, accessible, and patient-centric.