TABLE OF CONTENT

About the Client

Our client is a Canada-based healthtech startup specializing in innovative point-of-care medical solutions. They focus on enhancing patient care through cutting-edge technologies, including wearable medical devices, medical communication systems, and personal care applications. The company’s mission is to improve healthcare efficiency and accelerate treatment processes for better patient outcomes.

Business Situation

The client faced significant hurdles in improving the response time for STEMI patients:

Delayed Treatment: Difficulty in reducing door-to-balloon time within the recommended 90-minute window.
Communication Gaps: Lack of real-time coordination between paramedics, emergency departments, and specialists.
Ambulance Tracking: No integrated system to track patient transport and estimated arrival times.
Data Security Concerns: Need to comply with HIPAA regulations to safeguard patient health information.
User-Friendly Interface: Required an intuitive application for seamless adoption by healthcare professionals.
Scalability & Integration: The solution needed to integrate with multiple hospitals and existing medical infrastructure.

The Solution

Unthinkable collaborated closely with the client to develop a robust, cross-platform mobile application that optimizes communication and workflow for STEMI patient care. Our team applied a strategic approach, refining the functional requirements, defining the product vision, and implementing a structured development roadmap. The solution was built with a user-friendly interface, ensuring seamless adoption by medical personnel.

Key features of the solution included:

Real-Time ECG Sharing: Immediate transmission of patient ECG scans and details to all stakeholders.
Instant Alerts & Notifications: Automated notifications to emergency teams for prompt decision-making.
Ambulance Tracking: Real-time GPS tracking for better coordination and preparedness.
Role-Based Access: Secure access to patient information based on user roles and responsibilities.
HIPAA Compliance: Ensured strict data security and privacy standards.
Cross-Platform Compatibility: Developed for both Android and iOS with a web-based admin panel.

The Impact

The solution successfully streamlined emergency response for STEMI patients, significantly reducing treatment delays. With real-time coordination, healthcare providers could initiate treatment more efficiently, ensuring better patient outcomes. The platform was implemented across six major hospitals in Canada, receiving positive feedback from medical professionals. By integrating ambulance tracking and instant communication, the application facilitated seamless collaboration between paramedics, nurses, and doctors. Additionally, it enabled performance monitoring, allowing hospitals to measure and improve their adherence to STEMI care benchmarks.

Conclusion

Unthinkable's innovative mobile solution empowered the client to enhance emergency cardiac care, ensuring faster, more effective treatment for STEMI patients. The platform has proven instrumental in improving hospital response times, optimizing resource utilization, and ultimately saving lives through timely medical interventions.