TABLE OF CONTENT

About the Client

Lybrate is a leading healthcare platform in India, connecting doctors, patients, pharmacies, and diagnostic labs through an integrated digital ecosystem. Recognized among the world’s most innovative healthcare companies, Lybrate has revolutionized doctor-patient interactions with real-time appointment booking, telemedicine, and digital prescriptions. It has received multiple accolades, including the Most Promising Start-Up of the Year at VCCircle Healthcare Awards and serves as the Indian Medical Association’s official digital partner.

Key Challenges Faced by Lybrate

Scalability Issues: Legacy technology stack hindered growth and performance.
Resource Constraints: Lack of technical expertise slowed feature development.
Long Deployment Cycles: Slow go-to-market affected competitive edge.
Outdated UI/UX: Needed a modern, seamless user experience.
New Feature Integration: Required telehealth, e-prescriptions, and text consultations.
Real-Time Communication: Needed instant doctor-patient interaction capabilities.

The Solution

Unthinkable partnered with Lybrate to optimize the platform’s performance, introduce cutting-edge features, and significantly reduce development timelines. By leveraging Agile methodology, the team enabled faster iterations, ensuring continuous improvements without disrupting operations.

Key improvements included:

Technology Upgrade: Migrated to a multi-tier cloud-based architecture for scalability.
Real-Time Communication: Built a high-speed text-messaging feature using Socket.IO.
Smart Prescription System: Synced doctor-patient apps for seamless medication management.
Automated Appointment & Reminder System: Reduced patient wait times and improved scheduling.
Lab Test Integration: Enabled doorstep diagnostics and digital report sharing.
On-Demand Telehealth Services: Provided secure video consultations for remote healthcare access.

Unthinkable’s Java, Swift, and SQLite-based development enhanced system reliability, while continuous integration and testing ensured smooth feature rollouts. The implementation of microservices architecture enabled faster and independent deployments, reducing development costs and downtime.

The Impact

Unthinkable’s expertise drove massive improvements in Lybrate’s platform:

5M+ app downloads, expanding user adoption.
10M+ platform visitors, handling seamless user interactions.
$15M in funding, showcasing investor confidence.
40% faster feature deployment, using Agile for rapid iterations.
Scalable cloud architecture, supporting future growth.
Constant availability of expert tech resources, ensuring adaptability to business needs.

Conclusion

With Unthinkable’s support, Lybrate transformed its digital healthcare platform, improving patient engagement and doctor efficiency. The partnership enabled faster development, seamless user experience, and scalable infrastructure, strengthening Lybrate’s position as a leader in health-tech innovation.