TABLE OF CONTENT

About the Client

Script Sense is a New Zealand-based healthtech company specializing in pharmacy management solutions. Their platform facilitates seamless prescription processing, inventory tracking, and regulatory compliance, ensuring pharmacists can efficiently manage workflows while improving patient care. By integrating advanced digital solutions, Script Sense enhances medication safety and minimizes manual errors.

Business Situation

Script Sense faced multiple challenges in pharmacy operations and prescription management:

Outdated Prescription Transfers: Manual prescription handling led to delays and errors.
Medication Dispensing Errors: Lack of automated systems increased the risk of inaccuracies.
Complex Insurance Claims: Manual claims processing was time-consuming and error-prone.
Regulatory Compliance: Pharmacies struggled to stay updated with evolving industry regulations.
Inventory Management Issues: Tracking and reordering stock was inefficient.
Patient Data Access Limitations: Lack of seamless integration with healthcare providers affected service quality.

The Solution

Unthinkable Solutions developed a robust, scalable pharmacy management system, ensuring real-time prescription processing, compliance, and seamless user experiences. Using React JS for the frontend and Node.js for the backend, we built a high-performance, secure platform integrated with cloud-based solutions.

Prescription Management: Centralized dashboard for efficient prescription tracking and fulfillment.
ePrescription Service Integration: Automated prescription filling with real-time patient history access.
Inventory Management System: Optimized tracking and reordering to prevent stock shortages.
Insurance Claims Processing: API-based integration with Proclaims for streamlined claim submissions.
Compounded Medication Feature: Automated workflows for customized medication preparation.
Regulatory Compliance & Security: Encryption and role-based access for secure patient data management.

The Impact

With the new pharmacy management system, Script Sense improved prescription accuracy, minimized administrative workloads, and streamlined insurance claims processing. The digitized workflow enhanced operational efficiency and compliance, ensuring pharmacies could focus on delivering patient-centric care. By integrating ePrescription services and inventory automation, pharmacists could provide faster and more reliable services, reducing medication errors and improving patient safety. The solution also positioned Script Sense as a leading innovator in pharmacy technology, helping them attract more healthcare partners and expand their market presence.

Conclusion

Unthinkable Solutions’ expertise enabled Script Sense to modernize pharmacy management, improving accuracy, efficiency, and compliance. This digital transformation empowered pharmacists to deliver better patient care while streamlining operations and ensuring long-term sustainability in an evolving healthcare landscape.