TABLE OF CONTENT

About the Client

Spice Money is India’s leading rural fintech company, empowering merchants (Adhikaris) with digital financial services. A subsidiary of DiGiSPACE Technologies, it provides solutions such as Aadhar-led withdrawals, mini ATM services, bill payments, money transfers, and loans. With a growing presence in rural India, the company needed a robust document management system to streamline financial operations, enhance accessibility, and improve security across geographically dispersed teams.

Business Situation

Spice Money needed a centralized document management system to enhance operational efficiency:

Hybrid storage model caused inefficiencies in document retrieval and management.
Teams in remote locations faced challenges uploading data to a centralized server.
Lack of structured indexing made data searches time-consuming and unstructured.
Secure access control was required to protect sensitive financial documents.
Manual reporting processes slowed down business intelligence and decision-making.
Existing storage system lacked bulk upload capabilities for seamless data migration.

The Solution

Unthinkable developed a powerful Document Management System (DMS) using Alfresco Enterprise Suite and Pentaho. The system centralized data storage, allowing teams to upload and retrieve bulk documents effortlessly. A metadata-driven indexing system improved searchability, while role-based access controls ensured document security. A user-friendly dashboard provided real-time analytics and reporting, improving decision-making. Additionally, a bulk upload utility was developed using Java to automate the migration process, ensuring efficiency and seamless integration with the new system.

Developed a centralized DMS for secure document storage and retrieval.
Implemented metadata-based indexing for fast and efficient searches.
Created an analytics dashboard using Pentaho for real-time reporting.
Designed secure access controls for inter-departmental collaboration.
Automated bulk document uploads from S3 to Alfresco repository.
Enhanced system security with stringent compliance measures.

The Impact

The new DMS drastically improved efficiency, saving 30% of the team’s time and doubling overall productivity. The indexing and retrieval process became faster and more structured, eliminating downtime. The analytics dashboard enabled better decision-making, while automated bulk uploads improved operational efficiency. Enhanced access control strengthened data security, ensuring smooth collaboration between departments and uninterrupted financial services.

Conclusion

Unthinkable successfully transformed Spice Money’s document management processes, delivering a scalable, high-performance system tailored to their needs. By implementing advanced indexing, automation, and security protocols, we ensured seamless data accessibility, improved workflow efficiency, and enhanced business intelligence. This collaboration underscores Unthinkable’s expertise in fintech-driven digital transformation, enabling organizations to optimize document management and streamline operations.