TABLE OF CONTENT

About the Client

Established in 1999, the client is a prominent Kenyan ICT and fintech solutions provider. They specialize in communication systems, fintech applications, and utility management platforms for government projects. Their innovations in prepaid electricity and water meters have revolutionized revenue collection, providing affordable services to urban and rural regions.

Business Situation

The client faced several challenges in implementing an efficient data analytics and reporting system for government revenue collection:

Lack of Historical Data – Incomplete past records made accurate forecasting difficult.
Data Inconsistencies – Disparate data formats required standardization and cleansing.
Scalability Issues – The existing system lacked provisions for future data expansion.
Limited Data Access Control – Ensuring secure access for different hierarchical levels was critical.
Need for Real-Time Insights – The government required real-time, granular revenue reports.
Complex KPI Implementation – A diverse set of performance metrics had to be incorporated efficiently.

The Solution

Unthinkable Solutions leveraged Power BI to design a scalable, insightful, and secure data analytics platform, addressing all client challenges effectively. The system ensured data accuracy, accessibility, and real-time reporting, enabling informed decision-making for revenue management.

Forecasting Models – Developed various revenue scenarios using staged data.
Data Cleansing & Enrichment – Standardized and structured data for high-quality analytics.
Scalable Database Architecture – Designed to accommodate future growth.
Granular Access Control – Implemented role-based data access for different entities.
Automated Report Scheduling – Set up periodic data refresh for real-time updates.
Advanced KPI Dashboards – Integrated over 45 high-level KPIs for strategic insights.

The Impact

With Unthinkable’s intervention, the Kenyan ICT firm significantly enhanced its data analytics and reporting capabilities. The government gained access to accurate, high-fidelity reports, allowing for better resource allocation and financial planning. More villages and wards benefitted from faster access to affordable power and water services. Additionally, automation reduced manual intervention, improving efficiency.

Conclusion

By harnessing Power BI, Unthinkable transformed the client’s revenue reporting system, ensuring data integrity, seamless access control, and automated insights. The solution enabled strategic decision-making, improved service delivery, and empowered government bodies to optimize revenue collection. Future iterations will further enhance data segmentation and customer insights, driving digital evolution in Kenya’s public sector.