TABLE OF CONTENT

About the Client

The client, Alira Health, is a US-based global clinical research firm dedicated to transforming healthcare through consulting, technology, and patient engagement services. They specialize in clinical research, regulatory guidance, market access, and real-world data analytics. Collaborating with biotech, pharmaceutical, and medtech companies, the client leverages technology to deliver data-driven insights that improve treatment effectiveness and patient care.

Business Situation

The client encountered significant inefficiencies in their survey management and data collection processes.

Manual Data Collection: Traditional survey methods resulted in slow, error-prone data collection, delaying research outcomes.
Limited Security Measures: Lack of strong encryption and compliance features raised concerns about sensitive research data protection.
Inefficient User Management: Managing researcher access and permissions was cumbersome and time-consuming.
Delayed Decision-Making: The absence of real-time data visualization slowed down critical research insights.
Scattered Communication Channels: Researchers lacked an integrated platform for seamless survey collaboration and notifications.
Regulatory Compliance Issues: Meeting stringent industry regulations was challenging with the existing survey tools.

The Solution

Unthinkable Solutions partnered with the client to build a secure, scalable, and user-friendly survey management platform. The solution featured an intuitive interface, robust security, and seamless integration with existing workflows. By leveraging React Native for mobile, React.js for web, and Ruby on Rails for the backend, the system streamlined survey creation, collaboration, and analytics.

Intuitive Survey Builder: Enabled researchers to design and distribute surveys effortlessly.
Advanced Security: Implemented encryption protocols to protect sensitive clinical research data.
Real-Time Analytics: Provided interactive dashboards for instant insights into survey responses.
User Role Management: Allowed administrators to assign roles and permissions for better access control.
Automated Notifications: Sent real-time updates to users about survey progress and deadlines.
Seamless Data Export: Enabled easy extraction of survey results for further analysis and reporting.

The Impact

The newly developed platform significantly improved research workflows, reducing data collection and analysis time. With real-time insights, researchers made faster, more informed decisions. The implementation of security protocols ensured compliance with industry regulations, fostering trust among stakeholders. The streamlined user management system allowed for better collaboration, enhancing research efficiency and accuracy. As a result, the client positioned itself as a leader in technology-driven clinical research, with increased operational efficiency and faster project turnaround times.

Conclusion

By partnering with Unthinkable Solutions, the client successfully transformed its survey management process, eliminating inefficiencies and enhancing data-driven decision-making. This success has opened opportunities for further digital innovations in their research ecosystem, setting new industry standards in clinical data management.