TABLE OF CONTENT

About the Client

Alvie is a pioneering digital telehealth platform in the UK, specializing in peri-hab solutions for cancer and chronic disease care. Their mission is to improve patient outcomes through hyper-personalized digital health coaching, guiding individuals through recovery with AI-driven insights. By combining real-time health data with professional coaching, Alvie helps identify risks early and ensures timely interventions.

Business Situation

Outdated System: The existing app suffered from an obsolete technical architecture with frequent bugs.
Lack of Automation: Manual DevOps processes slowed deployments and increased errors.
Limited Testing Framework: No structured testing led to critical failures in production.
Inefficient UI/UX: The patient interface lacked intuitive design and engagement.
Incomplete Feature Set: The platform required additional capabilities for patient tracking and coaching.
Authentication Issues: Fitbit integration failed to track continuous health data accurately.

The Solution

Unthinkable implemented a strategic overhaul of Alvie’s patient engagement platform, integrating AI-powered coaching, modernizing infrastructure, and optimizing DevOps to streamline operations and enhance user experience.

Revamped app UI/UX for a more engaging patient experience.
Automated deployments, reducing manual errors and increasing speed.
Integrated AI-driven features like symptom tracking and health goal monitoring.
Implemented speech-to-text functionality for seamless patient-coach interaction.
Enabled continuous Fitbit authentication for real-time health tracking.
Enhanced security with AWS CloudTrail and encrypted data storage.

The Impact

With Unthinkable’s expertise, Alvie transformed its patient engagement platform into a seamless, AI-powered healthcare solution. The new system reduced deployment time by 40% for APIs and portals and 60% for app releases. Regression testing and Test-Driven Development (TDD) improved code quality, reducing recurring bugs. Coaches could now interact with patients efficiently through an upgraded chat system, and Fitbit integration provided continuous health monitoring. These improvements empowered Alvie to offer a superior digital coaching experience.

Conclusion

By automating processes and enhancing AI-driven features, Unthinkable helped Alvie scale its telehealth platform efficiently. The modernized system not only improved operational speed but also ensured a better patient experience, reinforcing Alvie’s leadership in digital healthcare innovation.