TABLE OF CONTENT

About the Client

Maharaja Agrasen Medical College (MAMC) was founded in 1998 to provide quality healthcare and medical education. The hospital manages 500,000 annual OPDs, serving 3,000 daily patients. With MBBS & PG students, faculty, nurses, and administrative staff, the institution conducts 140 surgeries per day. Previously, all administrative, financial, and clinical records were manually managed on paper, leading to inefficiencies.

Business Situation

MAMC struggled with inefficiencies due to manual processes, data decentralization, and lack of automation.

No digital records led to inefficiencies in patient, clinical, and administrative data management.
Manual hospital inventory tracking caused asset mismanagement and lack of visibility.
Disorganized payroll & HR processes resulted in delays in salary, attendance, and arrears management.
Unstructured pharmacy operations caused challenges in medicine allocation, inventory, and prescription handling.
Blood bank & laboratory inefficiencies slowed patient diagnosis and medical testing workflows.
Lack of real-time data restricted transparency in hospital-wide operations and decision-making.

The Solution

Unthinkable designed and implemented a comprehensive HIS to automate hospital workflows, centralize data, and enhance efficiency.

The team conducted in-depth research with hospital departments, analyzing workflows, challenges, and patient needs. A modular approach was used for development, ensuring seamless integration across different hospital functions. The HIS included a web-based platform and mobile app, improving accessibility and management efficiency. Secure cloud storage, user roles, and automated workflows streamlined patient records, pharmacy management, payroll, and hospital operations, ensuring compliance with healthcare standards.

Web-based HIS platform for managing hospital departments, inventory, and financial data.
Mobile app integration for patient registration, OPD/IPD services, and report access.
Automated payroll system handling salary processing, attendance, and arrears management.
Pharmacy inventory system tracking medicine allocation, stock levels, and expiration alerts.
Laboratory & blood bank modules for efficient test processing and donor record management.
Role-based access control to ensure secure and structured data management.

The Impact

With Unthinkable’s HIS, MAMC successfully transitioned from manual to digital hospital management. The system improved operational efficiency, reduced paperwork, and enhanced transparency. Patient record handling became seamless, pharmacy and lab workflows were automated, and payroll processing was streamlined. The solution empowered MAMC to provide faster, more efficient healthcare services while maintaining compliance and security. The client praised Unthinkable for delivering a modern, scalable, and efficient HIS on time.

Conclusion

Unthinkable transformed MAMC’s healthcare management by implementing a digital HIS, eliminating inefficiencies, and optimizing hospital-wide processes. The automation-driven approach ensured better patient care, data security, and smooth administrative operations, marking a significant step towards digital healthcare transformation.